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The iPod Authority

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Make sure you have the latest iPod and iTunes software

• New - iPod Errors - if you need to decode the error messages from iPod or iTunes
• Pod troubleshooting basics and service FAQ
• iPod Support Page (Mac)
• iPod Support Page (Windows)
• iPod Tutorials (Videos)
• iPod Training Documents
• iPod Manuals (Mac) (multiple languages)
• iPod Manuals (Windows) (multiple languages)
• Frequently Asked Questions

Find out about these iPod icons and more go to

New - iPod Icons page

Recently Updated iPod Documents

• Importing Contacts and Appointments
• Mac OS X 10.4: Use iTunes for iPod syncing
• Minimum System Requirements
• I don't see some of my songs when browsing by artist on my iPod
• Error 1418 when restoring any iPod in iTunes 7 or later
• Identifying iPod models
• iPod's battery doesn't charge
• iTunes displays (-50) error when using iPod shuffle (Second Generation) with Windows 2000
  • New - More about iPod Errors
• iPod 101: Backing Up Your Library
• iPod 101: Which Files Work With iPod and iTunes
• iPod 101: Installing and Updating Software
• iPod 101: What's On the Menu?
• iPod 101: Lay of the Land
• iPod 101: Set Up an iTunes Store Account
• iPod 101: Tour the Store
• iPod 101: Browse and Buy Videos
• iPod 101: Give the Gift
• iPod 101: Put Pictures on my iPod
• iPod 101: Eyeball my Artwork
• iPod 101: Set Up an iTunes Store Account
• iPod 101: iTunes Initiation
• iPod 101: Bring in the Noise
• iPod 101: Fill 'er Up
• iPod 101: Play That Funky Music
• iPod 101: Plug into Podcasts
• iPod 101: Set Your Preferences
• About the battery charge status icon
• Identifying the ports and controls of iPod models
• Restoring Fifth Generation iPod (iPod with video)
• Nike + iPod Voice Kits:
• Identifying different iPod models QuickTime Pro: DV format movies may require adjustment for iPod iPod troubleshooting basics and service FAQ
• iPod Games
• How to Safely Disconnect if iPod doesn't eject
• What to do if iPod can't be updated because the firmware file was corrupt or not found
• Fifth Generation iPod resets when playing some mono MP3 songs and podcasts
• iPod nano does not mount and cannot be updated or restored using iPod Updater
• iPod nano: About the Dock Adapter
• Learn about iPod Universal Dock
• iTunes 7 for Windows: iTunes could not contact the iPod software update server
• iPod for Windows: Only works with one iPod at a time
• Using MSCONFIG to troubleshoot conflicts in Windows
• iPod shows up in Windows but not in iTunes
• iPod missing in "My Computer" or in iTunes on Windows

Recently Updated iTunes Documents

• iTunes displays a -200 error when opening
• is unable to display album covers in Cover Flow
• iTunes could not contact the iPod software update server
• iTunes 7 doesn't recognize iPod
• iTunes had detected an audio configuration problem
• Troubleshooting unexpected quits, freezes, or launch failures
• iPod shows up in Windows but not in iTunes
• Connection Issues when using Internet Filters, Accelerators , or Firewalls
• Removing iTunes and QuickTime for Windows
• iPod shows up in Windows but not in iTunes
• iTunes could not contact the iPod software
• iTunes 7 won't play interactive booklets purchased from the iTunes ...
• unable to display album covers
• iTunes 7 doesn't recognize iPod
• iTunes fails to launch with an unknown error
• iTunes displays a -200 error when opening
• What's New in iTunes 7
• General iTunes help
• "iTunes has detected an iPod in recovery mode - Use iTunes to restore"
• How to open an alternate iTunes Library file or create a new one
• iPod does not play content purchased from the iTunes Store
• iTunes Mac 7.0 Help: What's New in iTunes 7
• How to improve performance while burning or ripping CDs in iTunes 7
• Where did my Music Videos go in iTunes 7?
• Publish To The Web
• Mac OS X 10.4: Use iTunes for iPod syncing
• iTunes Store: Resending Gifts
• I don't see some of my songs when browsing by artist on my iPod
• iTunes-enabled mobile phones: Connectivity troubleshooting tips
• Error 1418 when restoring any iPod in iTunes 7 or later
• Error 1413 when Updating or Restoring any iPod in iTunes 7 or later
• New - More about iPod Errors
• iTunes Store: Resolving difficulties with redeeming gifts
• iDVD 4: Slideshow Audio Using Playlist Repeats First Song
• iTunes and QuickTime: Audio does not play or plays incorrectly
• Using MSCONFIG to troubleshoot conflicts in Windows
• iTunes Store: Finding missing music and video downloads
• How to back up your media in iTunes
• iPod for Windows: Only works with one iPod at a time
• What to do if iPod can't be updated because the firmware file was corrupt or not found
• iTunes 7 for Mac: AirTunes won't connect to remote speakers
• iTunes 7: How to improve performance while burning or ripping CDs
• "iTunes has detected an iPod in recovery mode - Use iTunes to restore"
• Tips on sharing photos from Aperture with iLife
• Apple security updates

iPod shuffle

• About Shuffle
• iPod shuffle User's Guide Manual
• Get the iPod shuffle Users Guide
• iPod shuffle Frequently Asked Questions (FAQ)
• Understanding iPod shuffle's status lights
• How to find the Shuffle serial number
• How to restore the iPod shuffle to factory settings
• How to reset iPod shuffle
• System requirements for iPod Shuffle
• Playing audio books on Shuffle
• About iPod's Shuffle Songs feature
• Improper disconnection could cause Shuffle to be unresponsive
• iPod shuffle battery tips
• Using AirPort Express to charge shuffle
• Checking the Shuffle battery charge
• Charging iPod shuffle on an iMac G3 and eMac
• How to charge iPod Shuffle battery
• Battery Pack requires iPod shuffle Software 1.1 or later
• Renaming iPod Shuffle in the Mac OS X Finder
• How to put iPod shuffle on hold
• How to repeat or shuffle songs on iPod
• Turn on disk mode in Shuffle before transferring files
• Certain characters in file names on Shuffle can affect transferring files to and from the Mac
• Error updating or restoring or Firmware update failure error messages for Shuffle
• iPod shuffle may not fit in all USB ports
• What's that gray dot in iTunes using Shuffle?
• Some PCs may be slow to startup with iPod shuffle connected
• iPod shuffle: Compatible audio formats
• Using AIFF and Apple Lossless format files on Shuffle
• iPod shuffle: Issues with song quality
• iPod shuffle may not play AAC files that weren't encoded with iTunes

iPod photo

• iPod photo User's Guide (Manual)
• iPod photo: Viewing a slideshow
• iTunes and iPod photo: Frequently asked questions about Photo Sync
• How to connect to TV for a slide show
• Transferring photos to your iPod photo
• iUnderstanding Browse Roll icons
• Artwork missing from songs
• Unexpected behavior may require software update
• Inaccurate dates on photos synced from iPhoto
• Viewing album artwork on iPod photo
• Using iPod photo with Belkin Media Reader and Belkin Camera Link
• Ejecting in Windows may take a long time
• Update software to use iPod Remote for slideshows
• iPod photo AV cable is not interchangeable with other AV cables
• None of my photos were transferred to the iPod photo
• Photo Sync creates iPod photo Cache
• May seem to stop responding when importing movies
• i How to add music to your photo albums in iPhoto 5
• i Use Delete Roll to delete imported photos
• Compatible photo formats
• Windows pauses after formatting during installation
• iTunes quits unexpectedly when optimizing photos
• Export Keynote 2 slides to iPhoto and iPod photo
• Should I use NTSC or PAL for TV Out?
• TV Out works with photo slide shows only
• Does not have an adjustable contrast setting

iPod Mini

If you're looking for iPod Mini Cases

• iPod Mini Manual
• Frequently Asked Questions
• Why is the iPod and iPod mini CD called iPod 3.0.1 CD?
• Now Playing Screen Does Not Display an Album's ...
• Conflicting "do not disconnect" and "connect" ...
• Tip - See your contacts faster
• iPod mini or iPod (Click Wheel) shows a folder icon with ...
• Shows "OK To Disconnect" screen until you ...
• Restarts when connecting to and disconnecting from ...
• Wakes up when you connect headphones or the ...

iPod Misc.

• System Requirements
• About the universal iPod Updater
• iPod Dock: Specifications
• About Software Update
• Technical Specifications (Previous Model)
• iPod (Click Wheel) shows low battery indicator during sync ...
• iPod mini or iPod (Click Wheel) shows a folder icon with ...
• iPod (Click Wheel) Manuals
• Syncing On-The-Go playlists from your iPod (Click Wheel) to ...
• iPod (Click Wheel) has long sync times or freezes with some ...
• iPod (Click Wheel): Windows CD Installer says "iPod Needs To
• iPod (Click Wheel) clicker settings return to default
• iPod (Click Wheel) USB cable is incorrectly labeled "PC Only ...
• iPod (Click Wheel) pauses when headphone connector is ...
• Playing songs encoded with the Apple Lossless Encoder on your iPod
• Smart Playlists Based on Grouping
• Conflicting "do not disconnect" and "connect" messages during a software update
• iPod and iPod mini: How to Find Software Version
• iPod (with Dock Connector): About the Dock Connector and ...
• iPod (with Dock Connector): How to Connect the iPod Dock ...
• iPod (with Dock Connector): How to Install Dock Cover M9130G
• iPod (with Dock Connector): About the Dock Connector Cover ...
• iPod (with Dock Connector): About the Touch-Sensitive Buttons
• iPod (with Dock Connector): iPod 2.0 CD Contents
• iPod (with Dock Connector): Reset to Wake From Sleep
• iPod (with Dock Connector): iPod Software 2.0.2 is Not ...
• iPod (with Dock Connector): Does Not Play AIFF Files Copied ...
• iPod (with Dock Connector): Use Disk Mode to Copy Photos
• iPod (With Dock Connector): Image Capture Unexpectedly Quits
• iPod (with Dock Connector): Battery Depleted After Pausing ...
• iPod (with Dock Connector): Left and Right Stereo Channels ...
• iPod (with Dock Connector): "Unable to Install InstallShield ...