iPod error messages, iTunes errors, iPod failure codes 

Searching for solutions to iPod errors?Since there is no comprehensive iPod error listing (that we know about) we are putting this page together here at DigitalMania-Online.

We are now trying to collect all the iPod errors and error messages that can be seen in iTunes or iPod. If you have experience with any iPod Nano errors, iPod Shuffle errors or iPod Video errors please tell us the number and what operation you were performing when it occurred. If you have a solution or additional information to add for any iPod errors please use the Forum or add to the comments at the bottom of this page.Please provide the following information:

What error code are you seeing? When are you seeing it (restoring or updating your iPod, other operation)? Which iPod do you have? What version of Windows or Mac do you have? Did you find a solution

The following error numbers and in some cases solutions have been reported if you can add to list with information and where possible solutions use forums as mentioned or just post your comment at bottom of age  Editors

Note: Sometimes when there is no specific help available you can try the 5 Rs. Start here with Reset your iPod

• Error - 4 iPod cannot be connected. I get a message that says it cannot be updated due to an unknown error(-4). When I hit "OK" to cancel the message, it does download.
  

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• Error - 35 Errors appear when you download songs from the iTunes Store This can happen with iTunes in Mac OS X. When iTunes tries to download music, several errors can occur, including "-5000" and "-35", if permissions are incorrect for the iTunes Music folder, one of the folders inside it, or the folder does not exist or a broken alias exists in its place.
  One of the following alerts appears:
  "Unable to Check for Purchased Music because an error occurred (-5000 error)."
  "Error (-35)"
  "There was an error in the iTunes Store. Please try again later."
  Read More....

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• Error -39 iTunes for Windows: When You Try to Download Purchased Music You may not be able to download purchased music if Web acceleration software is installed. This was a problem on older versions of iTunes 4.0 Updated For more info

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• Error 42 getting an error message every time I connect it to my conputer. The summary also shows its using -GBs even though there is music on it.
  - Also try iPod Help or iPod How tos or Apple iPod Help and finally iPod FAQs

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• Error 48 when synching 5G iPod to Mac G5 - If you're seeing this box

1. Feedback from Patrick: You can create a new playlist and copy the songs on the ipod back to itunes. Then restore the ipod and reload the songs. Everything seems to be fine after that.
2. <>Solution read Apple said this on 1.04.07 sounds weird but ...feedback
   1 Temporarily change the Time Zone setting in Mac OS X to Pacific Standard Time (PST) as shown below. This setting can be accessed from the Date & Time panel in System Preferences.
   2 Open the latest version of iTunes and Restore your iPod
   3 After successfully restoring your iPod, change the Time Zone back to your normal setting.

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• Error 50 iTunes displays this when using iPod shuffle (Second Generation) with Windows 2000 Some customers using the iPod shuffle (Second Generation) on a Windows 2000 PC may see an error (-50) alert when trying to add or remove music from the iPod followed by an alert message stating that the iPod needs to be restored. This symptom may be cause by an older version of iPod software installed on the iPod shuffle. To resolve this issue, restore and update the iPod shuffle to iPod shuffle software 1.0.1 or later as described in "Restoring iPod shuffle to factory settings"

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• Error 50 iTunes Store: when downloading purchased videos This can happen when the connection timeout occurs while downloading purchased video content from the iTunes Store.
  Products affected - iTunes Store, iTunes for Windows, iTunes for Mac OS X, Purchased video content
  Solution
  Deleting the cached video files of the download, and starting the download again from the beginning, often will resolve this issue Read More..
• iTunes Store: Error (-50) when downloading purchased content

Error 50 I get an error "-50" when iTunes is trying to sync my photos using my Intel PowerBook. Not the same error 50- as on your site. When using my G5, iTunes locks out (also when updating photos). I have the latest iTunes and iPod software. I have a video iPod. Submitted by Anthony, reader.
iTunes for Mac reports error -50 when trying to authorize iTunes Store purchases 
iTunes displays -50 error message when syncing iPod on Windows XP

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• Error 53 My ipod will not update because error 53 keeps popping up. iPod restore may fix this.
  - Also try iPod Help or iPod How tos or Apple iPod Help and finally iPod FAQs

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• Error 69 iTunes displays a 69 error when syncing iPod When you try to sync files to any iPod in iTunes on a Mac or Windows computer, you might see this -69 error message:
  This error occurs when iTunes tries to send files to your iPod, but a file (or files) is unusable (something is wrong with it).
  To figure out which file (or files) is causing the error, 1st update to the latest version of iTunes and then Read More...

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• Error 200 iTunes displays error when opening Some customers may see this error message when attempting to open iTunes 7.0.2 or later or this message "iTunes cannot run because it has detected a problem with your audio configuration"
  Products affected - iTunes for Windows, QuickTime for Windows
  Solution
  QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer. Read More...

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• Error 208 message when playing iTunes Music Store This affected iTunes version 6 and was related to a bad file , solution update to latest iTunes

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• Error 1305 I can't get Ipod updated to load properly. I keep getting error 1305 and when I go to I-tunes, I don't get the options menu which allows me to control my Ipod.
  - Also try iPod Help or iPod How tos or Apple iPod Help and finally iPod FAQs

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• Error 1402 or 1406 appears when you install iTunes or QuickTime for Windows <>Probably need to restore the windows registry

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• Error 1407 meaning unknown.
  - Also try iPod Help or iPod How tos or Apple iPod Help and finally iPod FAQs

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• Error 1413 when Updating or Restoring any iPod in iTunes 7 or later Products affected - iTunes 7 or later, Any iPod model. The 1st solution applies to Mac and Windows Solution. 1 Update to iTunes 7.0.2 or later then open iTunes and try to restore or update your iPod. Read More for additional solutions for Windows users

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• Error 1415 when restoring any iPod in iTunes 7 or later
• Error 1417 when restoring any iPod in iTunes 7 or later
  Here's a reader's solution when he was unable to update his iPod to iTunes 7.
  1)Plug in your iPod, iTunes will tell you an update is available, this may take a minute.
  2)Click the Install button
  3)Your iPod screen will switch from flashing the message "Do Not Disconnect" back to the Main Menu screen. Here is the voodoo, now unplug your iPod, wait a couple SECONDS, plug the iPod back in
  4)A new dialog box should come up and tell you your iPod is being updated and to not disconnect it until the update finishes
  5)That's it. Wait for the update to finish, iTunes should now show the new version.
• Error 1418 when restoring any iPod in iTunes 7 or later
• Error 1428 when restoring any iPod in iTunes 7 or later
  

Not finding the help you need, try iPod FAQs, iPod Problems (solving), iPod Help (general), iPod How tos, iTunes Help, iPod Troubleshooting, Apple Help (all related docs)